I believe in providing accessible and valuable services to all my clients. Transparency and fairness are essential, and I am committed to finding mutually agreeable arrangements.
Fees
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Coverage for NDIS Plan Holders:
If your NDIS plan includes provisions for psychological intervention, rest assured that my fees will be fully covered.
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Individual Clients with Third-Party Payers:
For individual clients with third-party payers, please reach out to me for my fee structure.
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Organizational Consultancy:
I offer competitive pricing for organizational consultancy services. To explore the fees and discuss the specific requirements of your organization, please feel free to initiate a conversation.
Feedback and Complaint Handling Process
At our organization, we highly value feedback from our clients and consider it an essential tool for continuous improvement. If you have any concerns or complaints about our services, rest assured that we take immediate action to address and resolve them promptly. We also encourage feedback on our services as we are committed to continuous improvement. We are dedicated to enhancing the quality of our services and your insights are invaluable in achieving this goal.
Throughout any complaint handling process, we are committed to keeping you informed. You can expect regular updates on the steps we will be taking to address your complaint, including an approximate timeframe within which we expect to resolve your complaint. If we require further information from you to fully investigate the matter, we will let you know promptly.
Transparency and open communication are fundamental to our approach. As we work on your complaint, we will keep you informed of any progress made.
Thank you for your trust in our organization, and we look forward to serving you with excellence and professionalism.
